Key performance indicators
Update on Covid-19 – 3 August 2020
We anticipate that all industry fora that we host will remain online, until such time that all participants return to travelling normally across the UK. We will continue to monitor the situation with a view to either maintaining this approach or reverting to an agreed normal.
Throughput KPI
The Throughput KPI is indicative of the industrial strength of LLU processes and measures the actual lines delivered. The figures quoted exclude BT downstream connections.
Last updated: 01 Sep 2020
Source: OTA
LLU Provision KPI
Local Loop Unbundling (SMPF / MPF) Provision. The figures quoted exclude BT downstream connections.
Last updated: 01 Sep 2020
Source: Openreach
LLU Repair KPI
Local Loop Unbundling (SMPF / MPF) Repair. The figures quoted exclude BT downstream connections.
Last updated: 01 Sep 2020
Source: Openreach
Wholesale Line Rental KPI
The Wholesale Line Rental (WLR) KPI measures the Openreach performance in the Delivery of WLR orders i.e. delivered on the agreed ‘customer committed date’ and ‘working’.
Last updated: 01 Sep 2020
Source: Openreach
Wholesale Line Rental Repair KPI
The Wholesale Line Rental Repair KPI measures the Openreach performance in the repair of WLR analogue circuits, which have been reported faulty against the target repair time for the contracted Service Maintenance Level (SML).
Last updated: 01 Sep 2020
Source: Openreach
Ethernet Provisioning to CCD KPI
Last updated: 01 Sep 2020
Source: Openreach
Ethernet Repair KPI
Last updated: 01 Sep 2020
Source: Openreach