Key performance indicators
Update on COVID-19 – 7 April 2020
Due to the ongoing situation with COVID-19 and restrictions of movement in place, we have converted all our industry face-to-face meetings to calls and/or online meetings until the end of June. We will review this position on a rolling monthly basis and advise of any continuation of this approach or plans to resume to normal working as soon as possible. The OTA2 will also continue to review the structure of these meetings with a view to making them as efficient and effective as possible..
Throughput KPI
The Throughput KPI is indicative of the industrial strength of LLU processes and measures the actual lines delivered. The figures quoted exclude BT downstream connections.
Last updated: 07 Apr 2020
Source: OTA
LLU Provision KPI
Local Loop Unbundling (SMPF / MPF) Provision. The figures quoted exclude BT downstream connections.
Last updated: 07 Apr 2020
Source: Openreach
LLU Repair KPI
Local Loop Unbundling (SMPF / MPF) Repair. The figures quoted exclude BT downstream connections.
Last updated: 07 Apr 2020
Source: Openreach
Wholesale Line Rental KPI
The Wholesale Line Rental (WLR) KPI measures the Openreach performance in the Delivery of WLR orders i.e. delivered on the agreed ‘customer committed date’ and ‘working’.
Last updated: 07 Apr 2020
Source: Openreach
Wholesale Line Rental Repair KPI
The Wholesale Line Rental Repair KPI measures the Openreach performance in the repair of WLR analogue circuits, which have been reported faulty against the target repair time for the contracted Service Maintenance Level (SML).
Last updated: 07 Apr 2020
Source: Openreach
Ethernet Provisioning to CCD KPI
Last updated: 07 Apr 2020
Source: Openreach
Ethernet Repair KPI
Last updated: 07 Apr 2020
Source: Openreach