Key performance indicators
Update on Covid-19 – 11 May 2021
We will continue to host all industry fora online until such time that participants return to travelling normally across the UK. With the latest announcements, we are all looking forward to the restrictions easing and reviewing a return to some face to face meetings in the next few weeks and months.
Please all keep safe and well.
Throughput KPI
The Throughput KPI is indicative of the industrial strength of LLU processes and measures the actual lines delivered. The figures quoted exclude BT downstream connections.
Last updated: 8 June 2021
Source: OTA
LLU Provision KPI
Local Loop Unbundling (SMPF / MPF) Provision. The figures quoted exclude BT downstream connections.
Last updated: 8 June 2021
Source: Openreach
LLU Repair KPI
Local Loop Unbundling (SMPF / MPF) Repair. The figures quoted exclude BT downstream connections.
Last updated: 8 June 2021
Source: Openreach
Wholesale Line Rental KPI
The Wholesale Line Rental (WLR) KPI measures the Openreach performance in the Delivery of WLR orders i.e. delivered on the agreed ‘customer committed date’ and ‘working’.
Last updated: 8 June 2021
Source: Openreach
Wholesale Line Rental Repair KPI
The Wholesale Line Rental Repair KPI measures the Openreach performance in the repair of WLR analogue circuits, which have been reported faulty against the target repair time for the contracted Service Maintenance Level (SML).
Last updated: 8 June 2021
Source: Openreach
Ethernet Provisioning to CCD KPI
Last updated: 2 February 2021
Source: Openreach
Ethernet Repair KPI
Last updated: 2 February 2021
Source: Openreach