Best practice guidance

Update on Covid-19 – 7 September 2021

We have now put plans into place to reintroduce some element of face to face meetings where justified. Recognising the benefits of both face to face and online meetings we are proposing to blend the two approaches. For the commercial groups we have proposed to meet face to face once a quarter followed by online meetings the next 2 months. Depending upon the success of this method we can review our long-term strategy.

All-IP Programme

Consumer Switching (pre EECC)

Number Portability Industry Documents

Passive Infrastructure Access

Provision & Repair Best Practice (Openreach Products)