Best practice guidance

Update on Covid-19 – 11 January 2022

We have now put plans into place to reintroduce some element of face to face meetings where justified. Recognising the benefits of both face to face and online meetings, we are continuing to blend the two approaches.

Please all keep safe and well.

All-IP Programme

Consumer Switching (pre EECC)

Number Portability Industry Documents

Passive Infrastructure Access

Provision & Repair Best Practice (Openreach Products)