8 August 2025
An update on the principle areas of project activity being led by OTA2 in July 2025.
At the end of July 2025, the number of unbundled lines stands at 4.23 million. There are 1.31 million WLR lines and the number of telephone numbers using CPS is 0.47 million . *
The following is an update on the principal areas of project activity being led by OTA2.
Service Levels
Copper and Fibre provision
Openreach FAD (First Available Appointment Date) performance nationally, over the 5-day period ending 30 July 2025 was as follows:
| Service Installation type | FAD First Available Appointment Date (Backstop SLA = 12 days) |
|---|---|
| Copper |
3.7 |
| FTTC (MI) | 3.8 |
| FTTC (SI) | 4.0 |
| FTTP (MI) | 8.2 |
| SOGEA (MI) | 5.4 |
| SOGEA (SI) | 3.2 |
| GFAST | 5.2 |
Notes:
- MI and SI are Managed-Install and Self-Install orders
- FTTC is Fibre to the cabinet
- FTTP is Fibre to the premises
- SOGEA is Single Order Generic Ethernet Access
- GFAST is Fibre-base Ultrafast Broadband
Copper repair
LLU and WLR ‘on time repair’ performance has seen a downward trend for LLU and WLR, achieving a 4-week rolling average of 79.1% and 79.4 respectively, by week ending 25 July 2025.
.
*The figures quoted exclude BT downstream connections
Signed David Halliday