This website is run by Ofcom. We want as many people as possible to be able to use this website. For example, this means you should be able to:

  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • zoom in up to 300% without the text spilling off the screen
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website as clearly worded as possible.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The table structure in the membership and meetings is hard to understand by screen readers
  • The key performance indicators graphs have no alt text
  • PDF's aren't accessible

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact the webteam.

We will consider your request and get back to you in 21 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the webteam.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Apllications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Ofcom is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • The table structure in the membership and meetings is complex and hard to reference with a screen reader. This fails WCAG 2.1 success criterion 1.3.1 Information and Relationships (Level A)
  • The key performance indicators graphs have no alternative text. This fails WCAG 2.1 success criterion 1.1.1 Non-Text Content (Level A)

We plan to fix these issue by January 2021.

There are a large number of pdf files that are untagged, have no language assigned, have images without alt text and reading order problems. Where they are essential to us providing a service we plan to fix these issue by January 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 12 September 2019 and reviewed in September 2020

The test was carried out by Bim Egan of Access Equals.

We tested:

Access technologies and browsers used in testing:

  • ZoomText screen magnifier v2019
  • JAWS v2019.1907
  • NVDA v2019.2
  • VoiceOver on iOS v12.3
  • Google Chrome v77
  • Mozilla Firefox ESR and v67
  • Microsoft Internet Explorer v11

We tested all pages.

What we’re doing to improve accessibility

Our plan is to fix the issue identified by January 2021.

This statement was published on 22 September 2020.