Key Performance Indicator May 2015

Throughput KPI

The Throughput KPI is indicative of the industrial strength of LLU processes and measures the actual lines delivered.

Graph: Throughput KPI

Last updated: 02|06|15

Source: OTA

LLU Provision KPI

Graph: First Touch - Last Touch Right First Time KPI

Last updated: 02|06|15

Source: Openreach

LLU Repair KPI

Graph: Migrations Headline KPI

Last updated: 02|06|15

Source: Openreach

Wholesale Line Rental KPI

The Wholesale Line Rental (WLR) KPI measures the Openreach performance in the Delivery of WLR orders i.e. Delivered on the agreed ‘customer committed date’ and ‘working’.

Graph: Wholesale Line Rental Right First Time KPI

Last updated: 02|06|15

Source: Openreach

Wholesale Line Rental Repair KPI

The Wholesale Line Rental Repair KPI measures the Openreach performance in the repair of WLR analogue circuits, which have been reported faulty against the target repair time for the contracted Service Maintenance Level (SML).

Graph: Wholesale Line Rental Right First Time KPI

Last updated: 02|06|15

Source: Openreach

Ethernet Provisioning to CCD KPI

Graph: Wholesale Line Rental Right First Time KPI

Last updated: 02|06|15

Source: Openreach

Ethernet Repair KPI

Graph: Wholesale Line Rental Right First Time KPI

Last updated: 02|06|15

Source: Openreach