Best Practice Guide

Migrations & Home movers for Fixed Line Voice & Broadband Services

Migrations & Home movers for Fixed Line Voice & Broadband Services

Appendix A - Migrations Scenarios

Appendix B - Home movers - Best Practice Guide - Working Line Takeover

Appendix C - Cancel Other - Codes & Reasons

Appendix D - Standard Letter template - Losing Notification Letter

Cancel Other Expedite Process

Cancel Other Expedite Process - Flow Chart

Cancel Other Expedite Process - Steps

Cancel Other - Industry Guide

MPF Access Line ID(ALID) Help Line

MPF ALID Help Line - Process description

WLR and MPF Provision

Best Practice Guide - WLR & MPF Provision