Key Performance Indicators for September 2005

LLU Breakthrough Implementation Plan

This graph shows the number of individual projects in the implementation plan and their status. An amber status would mean a threat to a predicted Launch Date.

LLU Breakthrough Implementation Plan

Green = Projects on track;

Blue = Impemented Projects;

Amber = Launch Date in Jeopardy or missed;

Grey = Suspended Projects;

Cyan = Awaiting LLUO Acceptance;

End User KPI

The Right First Time KPI measure whether a Working Service was delivered in
time to meet the end customer's expectation of the completion date set at point
of sale. This includes all steps within the LLUO and BT.

Graph: End User KPI

Last updated: 14|10|05

Throughput KPI

The Throughput KPI is indicative of the industrial strength of LLU
processes and measures the actual lines delivered against the forecast.

Graph: Throughput KPI

Last updated: 14|10|05

BT LLU KPIs

The link above connects to the BT Wholesale website where BT publishes BT's LLU measures.